Privacy Policy

Overview

Easy Cart (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you.

1. Information We Collect

We collect information you provide directly and information automatically collected when you use our store:

Information you provide

  • Contact and account information (name, email address, phone number, shipping and billing address).

  • Order and payment information required to fulfill purchases (note: payment card data is processed and stored by our payment processor; we do not store full card numbers).

  • Communications you send us (customer service requests, reviews, marketing preferences).

Information we collect automatically

  • Device and usage information (IP address, browser type, operating system, pages viewed, referral data, and other analytics).

  • Cookies and similar technologies to recognize your session and preferences.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill orders, including shipping and returns.

  • Communicate with you about orders, updates, promotions (with your consent where required).

  • Improve and personalize your shopping experience and our website.

  • Detect and prevent fraud, abuse, and other illegal activity.

  • Comply with legal obligations.

3. Legal Bases for Processing (Where Applicable)

When applicable under local law, we process personal data on one or more of these bases:

  • To perform a contract (e.g., fulfill your order).

  • Based on your consent (e.g., marketing communications).

  • To comply with legal obligations.

  • For our legitimate business interests (e.g., site security, analytics), balanced against your rights.

4. Marketing Communications & Consent

If you opt-in, we may send marketing emails or SMS messages about promotions and new products. You may withdraw consent at any time by:

  • Clicking the “unsubscribe” link in marketing emails, or

  • Replying “STOP” to SMS messages, or

  • Contacting us at contact@easycartlb.com

5. Disclosure & Sharing of Information

We may share your information with:

  • Service providers and partners who perform services on our behalf (payment processors, shipping carriers, analytics providers, email and SMS vendors).

  • Law enforcement, regulators, or other third parties when required by law or to protect rights and safety.

  • Successors in the event of a merger, acquisition, or sale of assets (with notice where required).

Some third-party service providers may operate in jurisdictions with different data protection laws. We require such providers to protect your data consistent with this policy.

6. Shopify Hosting & Payments

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that enables us to sell our products and securely store certain customer data. Payment processing is handled through Shopify’s PCI-DSS-compliant systems and/or other third-party payment processors; payment card data is processed according to industry standards and is not retained by Easy Cart in full. For more information, review Shopify’s Terms of Service and Privacy Statement.

7. Third-Party Services & Links

We may use third-party services (analytics, advertising, fulfillment). These services may set cookies and collect information about your use of the store. We are not responsible for third-party privacy practices; we recommend reviewing their privacy notices.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the site and improve your experience. Typical cookie types we use include:

  • _session_id: stores session details.

  • _shopify_visit: tracks visit statistics.

  • cart: saves cart contents (usually up to two weeks).

  • storefront_digest: used for storefront access where applicable.

You can control cookie settings through your browser (delete or block cookies) or opt out of certain tracking via device/browser settings. Note that blocking cookies may affect site functionality.

9. Data Retention

We retain personal information as long as necessary to provide services, fulfill transactions, meet legal and accounting obligations, resolve disputes, and enforce agreements. In general, transactional records may be retained for up to seven (7) years for compliance and bookkeeping purposes unless a different retention period is required.

10. Your Rights (Subject to Local Law)

Depending on your jurisdiction, you may have rights including:

  • Access to the personal data we hold about you.

  • Correction or update of inaccurate information.

  • Deletion or restriction of processing.

  • Portability of your data.

  • Objection to certain processing (including direct marketing).

To exercise your rights, contact us at contact@easycartlb.com. We will respond in accordance with applicable law.

11. Security Measures

We employ industry-standard security measures (such as SSL encryption for data in transit) to protect personal information. While we strive to protect your data, no online system is completely secure; we cannot guarantee absolute security.

12. Children & Age of Consent

Our site is not intended for children under the age of majority in their jurisdiction. By using the site, you represent that you are of legal age to form a binding contract or have parental/guardian consent. If you believe we have collected information from a child without appropriate consent, contact us and we will take steps to delete the information.

13. Text Marketing & SMS Messages

If you provide a phone number at checkout or opt-in, you consent to receive order updates and marketing SMS messages (frequency up to five messages per month). To opt out, reply “STOP” to any message or contact contact@easycartlb.com. Standard message and data rates may apply.

14. International Transfers

Personal data may be transferred to, stored, and processed in countries other than your own. We take steps to ensure transfers are subject to appropriate safeguards and comply with applicable legal requirements.

15. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. If we make material changes that materially affect your rights, we will notify you as required by law.

16. Contacts Information

For questions about this policy, data access requests, or privacy concerns, contact our Privacy Compliance Officer at: contact@easycartlb.com