Refund Policy

OVERVIEW
At Easy Cart, your satisfaction is our priority. Please review our refund and return policies below.

Defective or Damaged Products
If you receive a faulty or damaged product, please contact us within 7 days of delivery with photos of the item. We will be happy to either send a replacement or issue a full refund.

Items Lost in Transit
While we aim to deliver all orders within the estimated shipping time, external factors can sometimes cause delays. If your order exceeds the estimated delivery time by 10 business days, please reach out to us. We will gladly send a replacement order or issue a full refund.

Returns
You may request a return within 7 days of receiving your order if the item arrives damaged, defective, or not as described. We may ask for photos or videos to verify the issue. If the product is in good condition and matches your order, our team will help you with the best possible solution. To request a return, contact us at contact@easycartlb.com

Lost or Stolen Packages
Easy Cart is not responsible for packages that are lost or stolen after being confirmed as delivered to the shipping address provided. In such cases, we will provide delivery confirmation, tracking details, and shipping carrier information to assist in your investigation.